TORBAY COUNCIL CHILDREN’S SERVICES
HILLSIDE FAMILY CENTRE
We have been involved with Scott and his team at the Quay for a significant amount of time, where they regularly
visit our family centre in order to support us with the drug and alcohol testing of our service users.
Scott and Luke are always very efficient, and are often available to come and test our service users at very short notice. We value this approach due to the often volatile nature of some of our service users and the necessity to gain evidence
of their substance use due to being in the court arena.
The results of the tests are also provided in a good time frame with a follow up email which again can then be used in the court arena as evidence.
Scott and Luke have both been observed with our service users to be honest and open with them about the testing and give them the opportunity to discuss their use before the test. This approach appears to work well with our clients, who appear to relate to both Scott and Luke.
We very much value the service provided by the Quay and would recommend their service to other agencies.
Family Assessment Practitioner